If you're an American using the most popular of social networks, chances are good you've seen an ad for Facebook on Facebook recently.
That's the result of an ongoing and open-ended campaign dubbed "Where will your friends take you?" that kicked off in the U.S. in January. (It began running in the U.K., Canada, Australia and New Zealand a month earlier.) With the exception of a TV spot that aired on Mothers Day, the broadly-targeted campaign is limited to Facebook as a medium. Comprised of videos and static photo posts that are "sponsored" in users' news feeds, the ads are various takes on the theme of friendship.
The work comes from Facebook's internal creative team, The Factory -- which is now up to 40 people -- and agency-of-record Wieden & Kennedy. Leading the effort is Facebook's head of brand marketing Rebecca Van Dyck and executive creative director Scott Trattner, who joined the company from TBWA/Media Arts Lab six months ago. The two are close collaborators who previously worked together on Apple, when Ms. Van Dyck was there.
For a comparison to how other tech companies have approached building their internal creative teams, Apple is in the midst of building out a 1,000-person internal agency and pitting it against TBWA/MAL, Ad Age has reported. Google's Creative Lab -- which steers some of the brand's most high-profile work -- is said to have fewer than 100 people.
Ad Age spoke to the Facebook duo about how they're building The Factory, what metrics they're watching, and why they need to message to Facebook users who are already active. The conversation has been condensed and lightly edited.
Ad Age: What was the thinking behind this?
Scott Trattner: When I came in, one of the
questions we were asking ourselves [was], "People understand
Facebook as a product pretty well, but do they understand it as a
brand?" And I think when we started asking those questions, we
weren't really sure if people knew what we stood for. We know that
this is a great product to connect people, and it started out as
something connecting college students, and now we're attempting to
connect the world. [And] we came onto this notion about friendship.
So we're really going at this basic idea -- just to let people know
we stand for friends.