As of Wednesday, the article had received over 850,000 clicks,
with 183,000 of them coming on Tuesday alone, according to Google
Analytics. But yesterday the number went to zero, a clear
indication that something went haywire in the analytics tool. After
all, interest has far from abated as Ms. Hagerty becomes a
multimedia star. With appearances on "Piers Morgan," "Today" and
"The Early Show" to keep the momentum strong, it's safe to say that
by now, the "Eatbeat" column is easily in seven-figure
"I'm armchair-theorizing that our needle reached the 1,000,000
mark (or something) and popped the balloon," wrote Joe Greenwood,
online content coordinator for the GrandForksHerald.com, in an
email. "Our blue dot Icarus flew too close to the Google chart sun
and melted its wings ... for lack of a specific explanation. We
suffered a Google Analytics blowout."
So how big is the story in web-publishing terms? Let's assume it
has indeed racked up one million page views. That would easily put
the post up there with Gawker's most popular stories of 2011, whose
current click tallies range from 1.6 million to 600,000. (The
Gawker post that kicked off the
craze has over 74,000 clicks and more than 500 comments.) So
the polite Olive Garden review is by any definition a traffic
beast. And you should bear in mind that some of those popular
Gawker posts have been sucking up clicks for months. Marilyn's post
went up last Wednesday, March 7.
Also remember that the local newspaper website on which it
appeared is no Gawker when it comes to traffic. GrandForksHerald.com typically
gets about 200,000 unique visitors and 3 million to 4 million page
views per month, per Quantcast. For the month ending March 14, it
had 875,000 visitors and 5.3 million page views.
It is worth noting this is not the first time the website has
blown up. On July 6, 2011, it published a story from a sister paper
about a man who decapitated himself with a commercial-grade
firework in a freak accident. The Drudge Report linked to the story
and on that day, the site got 178,000 views -- three to four times
its daily average.
But virality hasn't been a huge money-maker for the Forum
Communications-owned paper. Unexpected traffic spikes like these
are notoriously difficult to monetize and Marilyn mania has been no
exception, despite its relatively long shelf life (in internet
terms.) Mr. Greenwood said the boom in clicks has come with a
"modest bump" in revenue from remnants ads, but truly cashing in on
the attention has been difficult.
"This event was tough to capture direct ad revenue on because it
arose so quickly and unexpectedly, and even after we became aware
of it, we didn't expect it to get so big or last as long as it
has," Mr. Greenwood said.
After Gawker published its post March 8 and the review became a
Twitter and Facebook hit, the paper brainstormed ideas last Friday
and planned through the weekend for Monday, identifying a short
list of local advertisers who might have some interest. But this
was thwarted by the reality of the sales cycle.
"The general sales process is longer than this event would
allow," Mr. Greenwood said.
"I think we have an opportunity right now to make some sales for
next week," he added, "but I don't know that our sales rep and
ad-server teams will move quickly enough to catch them."
There are some other direct attempts to monetize, such as an
e-book compilation of the best of Ms.
Hagerty's dining columns. Mr. Greenwood had to scramble to get
the e-book together. He said they've sold 42 copies so far and
admitted to missing out on funneling some of the incoming traffic
toward it. However, he added, "It will be available long-term, and
it's a first step into something I think we can capitalize on over
time, so it is exciting."
There's also a T-shirt being sold for $20, but a portion of
those proceeds go to an ALS charity favored by Ms. Hagerty.
The paper is also still working the ad angle, even as it tries
to remain realistic about the possibilities.
"We also are acknowledging the unpredictability of ongoing
interest in the story and are cautious to not oversell; and I sense
our local advertiser base has this awareness as well, " Mr.
Greenwood wrote. "Also, our local advertisers for the most part
aren't geotargeting campaigns nationwide, so the deluge is somewhat
irrelevant to them. Nationally I think an advertiser could jump on
it and we do have some reps working on those accounts, but still
nothing has closed."
Hear that , national advertisers?