From the Mouths of Babes: What the Interns Think
All three of our interns came from the Boston University School of Communications, and I'm telling you they are impressive -- bright, hardworking and ambitious. As the summer went on, I found myself asking a few questions: Why in the hell are they interested in advertising? Why did they choose a professional program, as opposed to a liberal arts program? Where do they think the industry is going? A couple of days before they departed for Paris, London and L.A., respectively, I asked Margo, Lakshmi and Martin if I could interview them.
We should all be so clear-thinking and thoughtful. As for why they chose a communications program, all three of them have a practical bent and want to graduate with a definite career path. Lakshmi wants to integrate her interests in business, psychology and art. Martin wants to make his living as writer. Margo wants to balance business with creativity.
When I asked what was hot in their program, they answered in unison: "Social media." What else, I asked? "Social media," they repeated. Here's where the conversation veered off center. They see the social-media universe very differently than I do, and there were some surprising contradictions in their responses.
While they all acknowledged its importance, there is much about social media as a career that doesn't appeal to them, especially the always-on aspect of blogs and social networks. Someone said, "Why pursue a career in social media? It's what we do with our free time." They are also suspicious of the hype, especially around specific platforms like Twitter, and suspect that it has peaked. They are much more curious about what's the next big thing. Margo said she is interested in where people will experience social media, and everyone expressed excitement about applications that will make social media more useful. Margo mentioned an application that integrates Google with Craigslist, so, for example, if you're looking for an apartment, you can see the location.
All three confirmed a fact about Twitter that has been picked up in the media: teenagers and college kids find it boring. They're not interested in what their peers are posting. They see it as a platform for people in their 30s and above who like to share content. Lakshmi made a great point: "Twitter is not just for people. It's a great platform for fiction and entertainment." Facebook, on the other hand, "is for your life. It has your books, pictures and friends."
Since business consumers increasingly rely on blogs for product information, I was curious if they read or followed a lot of bloggers. Only their friends, they said. All said that if they want content, they go to traditional news sites that they trust. Another surprise was a general dissatisfaction with Google for the difficulty in pinpointing specific data. Margo uses KGB, the mobile search service, but predicts it will fail because it charges 99 cents per query.
So, what does the future look like, I wanted to know. Martin wants to spend a year with Teach for America and then explore a career as a writer. Lakshmi hopes to get the chance to work on a great campaign, on the magnitude of Apple. Margo wants to play a role in a world-class agency where she's excited by the work and surrounded by good people. All three fear monotony and boredom. They want to make enough money to be comfortable, but wealth won't be the deciding factor in their life choices.
We've got some good citizens in the making, and I'm feeling optimistic about the future.
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You can follow Phil Johnson on Twitter: @philjohnson.