In the face of a changing media and advertising climate, brand keepers have explored an array of emerging platforms and techniques to foster more meaningful communications -- making hay out of consumers' innate desire to share and connect with social media, optimizing search-engine tactics, exploiting technologies that create ever-narrower addressability and wider consumer choice, and anticipating place shifting with mobile applications. So where do we go from here?
Skoda, Fallon Make Striking the Right Tone Look Like a Piece of Cake
One word: cake.
Someone wrote something once about brands being objects of love.
Well, if there's a more universally beloved (PG-rated) force than
cake, I don't know it. Fallon London recently harnessed the
strange, can't-look-away power of cake in an ad for Skoda Auto
wherein the new Fabia is rendered in spongy, frosting-coated
goodness. Working in a flour, egg, sugar and cream medium, the shop
has done for small cars what its "Balls" (for Sony Bravia) did for
color TVs.
And this is no vaguely vehicle-shaped cake -- every last
sheet-metal panel, fan belt and tire tread on the new super-mini
car is crafted out of cake and related dessert species (down to a
tank of syrup fuel). Director Chris Palmer of Gorgeous masterminded
the painstaking manufacturing process with a team of bakers, model
makers/effects artists and "home economists" (I didn't think they
had those anymore), who are shown in the ad building the car
literally from scratch. As the spot opens, eggs are cracked, orange
peels grated and batter battered in a mixer and poured into pans;
the chassis rises out of stacks of rectangular cakes mortared with
butter cream; the outer body is molded from panels of crispies and
chocolate. The agency, of course, has captured the entire spectacle
in a documentary posted at skoda.co.uk.
One hates to sully the joy of cake by pointing out its brand
relevance, but not just anyone can throw a slab of it in an ad and
expect it to work. The "Baking of," for example, is executed in an
appropriately sweet, but not cloying manner -- Palmer kept just
enough industrial gravity in the proceedings. Cake also actually
sort of makes sense for Skoda in that the brand can credibly do
happy. One of the world's oldest car brands, the Czech automaker
was formerly and famously sort of an object of ridicule for its
Eastern Bloc reputation. Fallon had leveraged that fact in a wildly
successful campaign that made sport of Skoda's clown-car status.
But things have changed, and the brand of late has earned reviews
and an array of customer-satisfaction awards that would do any
automaker proud.
So, Fallon created a new brand line for Skoda -- the company
officially became the "Manufacturer of Happy Drivers." The line was
launched with another cuddly ad, "Giggle," for the automaker's
Roomster MPV, in which the sounds of an assembly line are replaced
with human vocalizations of delight (if you don't crack a smile at
this one, you are one dark sumbitch). While agency creatives could
have hit the performance ratings hard in the campaign, they chose
to create warm feelings for the brand instead. Creatives John
Allison and Chris Bovill continued the tone for the Fabia, which is
deemed in the ad "full of lovely stuff."
"Instead of telling people that Skoda wins awards by being the best
at making customers happy, we wanted to make people feel happy,"
says Bovill. But the strategic underpinnings of "Baking" are
overshadowed by the brilliance of the creative process. Bovill
explains: "We were in a coffee shop. I bought John a bit of cake
and looked at it and said, 'Well that's lovely, isn't it?' We're
big fans of cake -- and who isn't?" Who indeed?
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Teressa Iezzi is the editor of Creativity magazine and AdCritic.com. E-mail
your big ideas to her at [email protected].