Janelle A. James, a senior VP at Ipsos leading qualitative research for media and tech brands, is a marketing strategist, consumer expert and DE&I specialist with a BA and MBA from Harvard University.

Latest from Janelle A. James

Super Bowl ads in 2025—how marketers can balance inclusion with universal appeal

4 ways to design consumer-centric campaigns that mirror modern America.

DE&I brand strategies—6 ways to boost productivity, innovation and competitiveness

Neglecting inclusivity can carry significant costs, both financially and in terms of missed opportunities.

DEI backlash—A brand playbook for Pride Month, Juneteenth and beyond

4 questions marketers should ask to authentically champion inclusivity.

Why oversimplifying identity is harmful to marketing strategy

Brands should use cultural participation—instead of acculturation—to anticipate media consumption and buying behaviors

9 ways for brands to authentically connect with Black Americans

Best practices that can inform everything from research to content on Juneteenth and beyond.

Why DE&I is the new digital

Social justice must become the operational identity for brands.

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