SHANGHAI (AdAgeChina.com) -- It's fashionable to talk about
China's huge population of web surfers in PowerPoint
presentations.
After all, these folks are sharing pictures and videos and writing
blogs. They are photoshopping images of a hapless chap from
Shanghai named Qian Zhijun (better known in China as Little
Fatty).
Small Towns Present Big Challenges
They are looking for and finding jobs. They are buying stuff and
even setting up tuangou appointments, so online shoppers
can approach a vendor of a specific product in order to haggle for
discounts.
It's all happening online, which is phenomenal, since we're talking
about 220 million surfers, the world's largest online
population.
I like to follow up that stat with another question: What do you
think is the most popular job site in Heshan? Now, Heshan is not on
the tip of everyone's tongue. It is a rather average fourth-tier
town, 75 km southwest of Guangzhou with a population hovering
around 400,000. It has one McDonald's, one KFC, one Gome home
appliance retailer, one Semir casual clothing store and a few cyber
cafes.
If you think the answer is 51job.com, one of China's leading online
recruitment web sites....you're wrong.
The correct answer is a city wall located not far from a bus
station, plastered with handwritten or sometimes printouts of 'Help
Wanted' ads. The jobs on offer include technician at a car repair
shop, seamstresses for a garment factory and masons and crane
operators for a new construction project, always next to a mobile
phone number.
What's makes this "advertising" so brilliant is that the ads are
stuck around two public pay phones. Every now and then, a villager
gets off a bus, looks on the "job wall" and dials a number. If you
fit the bill, spend one kuai (15 cents) on a call and
you'll probably be hired.
75 kilometers. That's all it takes to get away from the model of
China's economic development. Here, as the natives balance the
transition from rural to urban living, they make do with the
resources they have.
Wide streets and new apartment blocks cannot take away the feeling
of being somehow left out of the prosperity enjoyed by the
residents of Guangzhou, a major city with over 10 million people,
or even Foshan, a second-tier city also located in Guangdong
province that is home to about five million.
But that doesn't mean China's lower-tier cities don't want to keep
up. In the city center of Heshan, wishfully called Xintiandi (the
name of one of Shanghai's swankiest dining and shopping areas), an
imposing Gome store is flanked by a supermarket, a local shopping
mall, and a 24-hour McDonald's.
From 3 pm in the afternoon, McDonald's fills up with school kids in
tracksuits. The younger ones accompanied by their mums. A little
later in the day, college students enter in pairs. Business is
brisk, especially the 2 kuai ice cream.
When shoppers emerge from the supermarket or the mall, they don't
bother waiting for a bus. A posse of motorcyclists, wearing
purple-numbered jackets, waits on the street, ready to take them
home for, again, 2 kuai. Across the street, there's a shop
crammed with a thousand knickknacks, utilitarian and decorative,
each for 2 kuai.
In the mall, I struck up a conversation with the owner of a trendy
garment store. The 25-year-old explained she started her business
with the help of an uncle, who knew folks in Guangzhou. She makes a
trip to the wholesale markets of Guangzhou at least once every week
to refresh her stock.
Chinese and regional chain stores like Samuel & Kevin, Baleno
and 361 in Guangzhou and Shanghai usually change their styles once
every three months by season, but this girl does it every week!
They may not live in Shanghai, but the teenyboppers who frequent
her stores surely aren't fuddy-duddy in their style. When they drop
by this mall almost every week, they expect something new, not the
same old stuff, she said. I've seen the same phenomenon in dusty
Lanzhou, which is a world away from Heshan and even farther from
China's metropolitan centers. These are kids who have a sense of
fashion, only they get it at half the price of their big-city
counterparts.
Our next stop is a cyber caf?. The narrow entrance belies the
cavernous interior housing around 250 terminals, blinking with the
images of Tian Long Ba Bu, ZhuXian, World of Warcraft, Fantasy
Westward Journey, and the ubiquitous QQ chat window.
There are separate sections for men and women. The girls are more
interested in playing Jing Wu Tuan, in which they make their online
avatar dance and rack up points. The boys opt for games involving
shooting, killing or racing.
An endless stream of crisps and colas flows from a food counter to
the young folks hunched over the computer terminals. The cyber caf?
owner tells me they have an exclusivity arrangement with the local
soft drink distributor. Cigarette smoke rises and gathers in a haze
above the heads of hundreds of young Chinese. With scarcely an open
space in the town for any kind of physical activity, these kids
seem determined to die young.
The sense of being denied opportunity is palpable in Heshan. The
urban and commercial infrastructure seems to mock its people. They
need careers, but seem destined to hop from one business
opportunity or part-time job to another. They are hungry for
entertainment, but are compelled to being sedated by the
screen.
The question remains though, what will it take for them to realize
their ambition?
Kunal Sinha is the Shanghai-based executive director of
discovery, Greater China at Ogilvy & Mather,
where he oversees the consumer insight and knowledge management
function across all divisions of the agency. He is also the author
of China's Creative Imperative: How Creativity Is
Transforming Society and Business in China.