AI is infiltrating every area of marketing from the conceptual phase to even creating TV commercials. And within the creator economy—which has ballooned substantially over the past year—the technology is starting to help connect brands with creators, and even streamline creative briefs.
While creators are not jumping to integrate the platform into their own workflows, marketers and influencers have found that ChatGPT, the chat AI from OpenAI, is a useful brainstorming tool.
“We started using ChatGPT for parts of the process like briefing creators,” Ryan Detert, CEO of Influential, wrote in an email. “It’s a good way to scale when you need to do hundreds of custom briefs with creative thought starters. We still use a human lens; for us, AI has always been augmented intelligence and machine learning, plus human perception, equals the best results.”
Detert’s team has used ChatGPT to help create thought-starters for campaign ideas depending on a brand’s category or vertical, and then a human team helped edit down and determine which ideas are most feasible. For clients that need a large numbert of creators, the pairing of AI and human understanding helps have a uniform sentiment or brand message across different types of creators, Detert said.
That human element is still needed, because ChatGPT will “confidently lie to you,” said Tyler Folkman, chief technology and AI Officer at BEN, which does influencer marketing and product placement. He asked the platform to recommend creators with a certain amount of followers for a brand campaign, and ChatGPT gave a wide variety of creators, often ignoring the follower counts.