“Getting ‘paid in exposure’ doesn’t pay the bills,” she added. Nguyen has also had brands—especially “smaller, indie” ones that “are big, but aren’t at the level of a huge conglomerate”—put paid support behind her videos without writing that into her contract with them, or use sound bites or clips from her sponsored posts for other content without her permission.
Yitty did not respond to a request for comment.
Nguyen has also had several agencies try to manipulate her into producing additional deliverables not outlined in their contract with a brand, she said. “They’ll be like, ‘It would look really good for the brand if you crosspost this from your TikTok to your [Instagram]. It was such a good ad—it would be amazing if other audiences and platforms got to see this video. And the brand will definitely want to work with you again in the future if you do, wink wink.’”
Not paying creators until several months after they post
It is the norm for brands or agencies to wait anywhere from 90 to 120 days after a creator uploads their sponsored content to pay them for that partnership is the norm, according to both creators and influencer marketers.
“That’s hard [for creators], and it’s a huge pain point for anyone in this industry,” said Ali Grant, the co-CEO and chief marketing officer of influencer marketing firm The Digital Department. “There are some partners that pay on time, consistently, and then there are others that just don’t. We have a whole team that basically just chases these invoices down.”
Those lengthy wait times can be extended even further when brands or agencies work additional clauses into their contracts with creators that push the payment date until after analytics on the sponsored content have been collected, said Saheedat Abdul, an influencer marketing specialist who previously worked in influencer marketing at companies such as Airbnb and Google.
Also read: How influencer marketers can better ensure pay equity
Brands often create analytics reports based on anywhere from three days to 30 days after the creator’s post is uploaded, though a period of seven days is the standard, she said. “But add those seven days to the [90-day payment terms], and Net 90 can easily turn into Net 100,” she added. “Guys, 100 days for payment is ridiculous.”
Abdul also worked with a brand that wanted to pay creators based on the overall views their sponsored videos received, “as if people can control the algorithm,” she said. “Their pricing structure was like, ‘If you reach your view average, we'll pay you 100% of your rate, but if you miss that mark, we’ll only pay you 75% of your rate’ … And they thought that would incentivize [the creators] to create better content and also get them to be more involved in promoting the post.”
Some creators, such as Kamal, are simply never paid for their sponsored content. In the same video where she discussed an influencer agency hounding her to submit her videos despite a family emergency, she also described a “big makeup brand” requiring her sponsored video to adhere to a strict, nearly frame-by-frame creative brief and putting her content through several rounds of editing, only to never pay her for that video.
Ultimately, this TikTok trend of content creators divulging negative brand experiences or brands they would never partner with is a natural outcome of the growing transparency sweeping through the influencer industry. It’s only emphasized by the development of platforms such as F*** You Pay Me and Canopy, which allow creators to gain insight into how much brands are paying their peers and ask fellow influencers about their experiences working with specific brands.