“The core insight was, while you hear a lot of negativity about AI, there's a big, giant group of people out there, that are like, ‘I'm pretty optimistic about this, and I want to know more,'” Hall said.
It was also important for the ad to focus on everyday uses of AI rather than corporate messaging the average consumer might not relate to, Hall said.
“It’s not that it’s artificial intelligence, it’s really an enhanced intelligence,” co-director Klugman said. “It’s like what happens when you enter this thing into the equation that enables you to be better, that enables you to go further.”
While conversations about the Super Bowl spot began in November, Panay Films and Microsoft’s internal marketing team worked with the Copilot engineering team for more than seven months while the product was being developed to discuss positioning and messaging, Hall said.
Although Panay is known for creating films and more Hollywood-style work, such as a Super Bowl ad for T-Mobile this year, Hall said that’s only part of Panay’s story. “It’s so funny to have [Panay Films] positioned as a Hollywood company,” Hall said. Splashy spots might “happen at the end, but in between, they’re like McKinsey.”
Microsoft doesn’t have a lead agency, Hall said, but historically it has worked with McCann and Panay Films as part of its roster. The idea for a Super Bowl commercial was brought to both agencies.
“There were good options to choose from both [agencies], we just felt for what we were doing the Panay Films idea landed our position as well as [communicated] a desire to try the product, which is what the goal was,” Hall said.
McCann declined to comment.
Panay Films has worked with Microsoft since 2012.
Hall said the success of the spot will be measured by brand perception, awareness, and how users experience Copilot following the ad’s run.
Other brands will also promote AI tools during the Big Game, too. Google will showcase the AI capabilities of its Pixel 8 phone in its commercial. Etsy will air an ad highlighting Gift Mode, a service that blends generative AI, machine learning and human curation to surface relevant gifts.