By Tuesday, after Ad Age reached out to Google and Target for comment, searches for “beer” on the children’s search engine showed no sponsored results.
Agency and marketer concerns
“What a cesspool,” said Traction CEO Adam Kleinberg of the Adalytics report’s findings. “It’s like they learned nothing from the YouTube fiasco a few years ago.”
A marketer client of Adalytics, who was briefed on the report’s findings in advance, said one concern is that marketers who “aren’t extremely operational in the day to day” and leave decisions to media agencies are highly unlikely to turn off GSPs, so they will get opted in by default.
“The second thing is the fact that it’s a black box,” the marketer said. “You don’t have any publisher or inventory reports.”
Those two aspects are at least public, the marketer said. “For me the biggest area of concern is that even when we have [keyword exclusions] or safety measures in your overall search strategy, you’re still appearing in sites that are non-brand-safe and [Office of Foreign Asset Control] sanction sites.”
In response to the research, the company is in the process of developing global standards to avoid problems with GSP sites in the future, the marketer said.
Legal issues unclear
Adalytics in its report disclaims any inference of legal wrongdoing by Google or advertisers. And the legal issues involved are unclear. Doug Wood, general counsel of the Association of National Advertisers, declined to comment on the findings because his firm, ReedSmith, represents many of the companies potentially involved.
“I didn’t see this as a legal issue,” said Jamie Barnard, former general counsel of Unilever and now CEO of Compliant, a firm that tracks compliance of brands and digital media with laws and regulations globally. “The real issue here is simply one of brand safety and transparency,” Barnard said, since many brands are opted into being GSPs without knowing what sites are in the network.
Advertising on potentially sanctioned Iranian or Russian sites might be of particular concern to BNP Paribas, a French-based bank whose ads appeared from searches on iasco.ir, according to Adalytics, which pointed to an $8.9 billion settlement and five years of probation handed down by a U.S. judge in 2015 over charges the bank violated sanctions against Iran, Cuba and Syrian entities. A spokeswoman for BNP Paribas did not respond to an email request for comment.
Google’s statement suggests that no money on iasco.ir flowed through to the Iranian company.
P&G was in, but Unilever out?
Among the hundreds of brands whose ads could be found on searches on questionable GSP sites by Adalytics and Ad Age were several of P&G’s, whose Olay, Gillette, Venus, Bounty, Charmin, Crest, Native and Mielle Organics brands were among those whose ads were served from searches on some of the porn sites.
Those searches on such sites as forumporn.org, porncoven.org, comixxx.pro and pornocriceto.org ranged from brand name searches to searches for “paper towels” or “whitestrips before and after” (the latter also being a search phrase automatically generated in a pop-under window by one of the porn sites, according to Adalytics).
It’s not clear whether P&G brands didn’t opt out of GSPs or whether they couldn’t because they used Performance Max, but Franaszek pointed to coding associated with campaigns from Crest and Native that suggested they were using PMax.
“Brand safety is an important part of our advertising ecosystem,” a P&G spokeswoman said in an e-mail “We have clear standards and protocols that guide our actions when these standards are not met.”
Given the hundreds of brands whose ads could be found in response to GSP search queries in recent weeks, it’s more a matter of finding ones that weren’t opted in than those that were.
But one company whose brands appeared in almost no searches on its key brand names or categories where it does business was P&G rival Unilever. The lone exception was the company’s Living Proof brand, which appeared in searches for “shampoo” from GSP porn sites.
Unilever executives didn’t respond to a query on whether the company had opted out of GSPs or Performance Max.
Not a complete surprise
Problems with GSP sites didn’t come as a complete surprise to a former executive of one large advertiser, who said he’d worked on an extensive study of the company’s exposure to problematic Google partners and other actors in digital media with help from a former National Security Agency official among others.
That work found many Google partners and some independent influencers with ties to organizations that had been involved in efforts to disrupt the U.S. presidential election in 2016. Funds from advertisers helped fund those efforts, the executive said the research indicated, but they were small amounts. However, the executive described it as “horrifying” when the company was able to track where some of the money ended up.
Even so, the executive said he got pushback about taking corrective measures, in part because implementing a full range of exclusions and safeguards would dramatically increase media costs. Ultimately, the executive said the company was content to cover its requirements by relying on third-party verification and brand safety controls—even though those don’t cover search.