SMS REPLACEMENTS
After Facebook: Meet 11 Hot Messaging Apps Eating the World
WHATSAPP
About: WhatsApp is ubiquitous in places like the
Netherlands, Spain, South Africa, Brazil and Mexico. It has robust
group-messaging functionality and allows users to share video and
audio clips. Facebook is paying $19 billion for it.
Users: 465 million monthly users; 330 million
daily users.
Business plan: It generates revenue on a
subscription model by charging 99 cents a year after an initial
free year. It has eschewed advertising, and Facebook CEO Mark
Zuckerberg said
he doesn't think ads are the right way to monetize messaging.
The stated intention is to focus on product development and user
growth rather than opening up new revenue sources.
WECHAT
About: WeChat is making a global push. Users can
play games and scan QR codes with the app; they can also shake
their phones to chat with strangers.
Users: Weixin (its name in China) and WeChat
collectively have 355 million monthly users. There are 100 million
registered accounts outside of China, but parent company Tencent
doesn't report on how active they are.
Business plan: WeChat makes money from the sale of
stickers—essentially embellished emoticons—and in-game
purchases. Though it allows marketers to create
profiles, WeChat limits how often they can reach users with
messages. In China, it offers online-payment services and banking,
and it's getting into e-commerce.
VIBER
About: Viber is a competitor to Skype as well as
WhatsApp because of its advanced internet-based calling technology.
It was acquired by Japanese e-commerce giant Rakuten for $900
million in February.
Users: More than
300 million registered users with a global footprint.
Business
plan: Nascent until Rakuten came long. The intention is
for Viber to be integrated so that it can funnel more customers to
Rakuten's businesses.
LINE
About: Tokyo-based Line is considered a regional
powerhouse, and the biggest share of its user base is in Japan. It
also has significant reach in countries like Taiwan, Thailand,
Spain and Indonesia.
Users: 380 million registered users.
Business plan: Line generated 12.2 billion yen in
revenue in the fourth quarter (about $120 million). About 60%
came from games, while another 20% came from user purchases of
stickers. The balance came from sponsored brand accounts and
stickers.
TELEGRAM
About: Positioned as a more secure alternative,
Telegram offers end-to-end encryption and also supports
self-destructing messages.
Users: In a period of hyper-growth since launching
last year. It said on Twitter that 4.95 million people joined on
Feb. 23 alone.
Business plan: None. It's a nonprofit run by Pavel
and Nikolai Durov, founders of VK, the Russian answer to
Facebook.
KAKAOTALK
About: Primarily used in South Korea (where the
company is based), Japan, Indonesia, Malaysia and the Philippines.
The majority of the top-grossing apps in South Korea for both
Android and iOS originate from the Kakao platform, per App
Annie.
Users: 140 million registered users.
Business model: Kakao makes money through in-app
purchases, e-commerce, stickers and official accounts from
celebrities, business and community groups that can broadcast their
messages to users. Revenue for 2013 was anticipated to be about
$200 million but hasn't been formally announced.
TANGO
About: An app for messaging, games and voice and
video calls. Last week it
raised $280 million in a round led by Chinese e-commerce giant
Alibaba, which put in $215 million.
Users: 70 million monthly users; 200 million
registered.
Business: Has in-stream ads that look similar to
Facebook news-feed ads. Advertisers have included King, Zynga and
Match.com. It also gets a cut from developers who make apps for
Tango.
EPHEMERAL
SNAPCHAT
About: Millennial-skewing users can send photo and
video messages that recipients view for up to 10 seconds before
they vanish.
Users: As of November, 400 million "snaps," or
messages, were being sent per day. The company hasn't disclosed how
many users it has.
Business plan: Snapchat doesn't make any money,
which made its spurning of Facebook's $3 billion acquisition offer
more curious. Brands like McDonald's, Taco Bell and Wet Seal have
tested organic messaging on it.
CONFIDE
About: Confide is effectively Snapchat for
professionals, with messages that vanish after the first reading.
It's designed to be screenshot-proof, since users can only read a
few words at a time by dragging their finger across the text.
Users: Undisclosed. More than half of downloads
are from overseas. It launched in January.
Business plan: Nothing locked down. The founders
have suggested there's potential in a premium offering where users
get additional services for a fee, à la
LinkedIn.
ANONYMOUS
WHISPER
About: Whisper lets users post messages overlaid
on an image background with complete anonymity. It features the
most popular by default.
Users: "Millions," per CEO Michael Heyward. Ninety
percent are between 18 and 24, and 80% are in the U.S.
Business plan: Last year it tested charging users
for private messaging. More recently, it's done ad tests with
Universal Pictures and Hulu for promoted "whispers,"
as well as sponsored image backgrounds for user whispers.
SECRET
About: Its users connect to people in their
contacts list and can see whether a friend has sent a given message
-- though they won't know which friend.
Users: Undisclosed.
Business plan: Undisclosed.