Phyllis of 'The Office' crochets mittens for kittens in holiday campaign for craft store Joann

Working from home and DIY projects are two trends that experts expect to outlast COVID-19. Joann, the fabric and craft store, is tapping into both with its holiday campaign, which stars Phyllis Smith, the often bumbling yet sometimes feisty character on "The Office." In “Working from Home with Phyllis,” a series of four-minute webisodes, Smith crafts holiday presents while a Phyllis cardboard cutout fills in for her on Zoom work calls.