As the new top marketer at JP Morgan Chase, Carla Hassan has spent the last four months learning the business and outlining her priorities for the future. She’s paying attention to new marketing trends, like the metaverse, and growing strategies, like personalization, even as she expands on the financial giant’s commitment to diversity, equity and inclusion.
“Marketing—our sole reason for being is to drive growth of the business,” said Hassan on the most recent episode of the Marketer’s Brief podcast. “For me, a big priority is continuing to build a modern marketing organization that focuses as much on the digital, technological capabilities as it does on the human storytelling.”
She had been chief marketing officer at Citi before she took the Chase CMO role in October.