Office culture could be described as intangible—the feeling you get when you walk into a place, the way people interact with one another—but its impact on everything from employee satisfaction to work product is very tangible.
Work environment is a particularly tough thing to maintain or improve in the midst of accelerated growth—something Sandra van Heeswijk, global head of people and culture at Dept, and her team have had to manage over the past few years as the Amsterdam-based agency grew to more than 1,500 employees in 13 countries.
“When it comes to creating that environment, it is essential that we listen,” she says. “By listening, we can align employee needs with the cultural values of leadership and management.”
Just in time for Ad Age's Best Places to Work 2020 issue—congratulations to Amp members Bakery, Carmichael Lynch, Critical Mass, FCB, Horizon Media, Night After Night and Via for making the list—members of the Amp community share what they did last year and what they will be doing in the year ahead to maintain, tweak or overhaul office culture in their unique corners of the ad world.